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Manager or Assistant Director of Digital Operations

ABOUT THE BULLETIN OF THE ATOMIC SCIENTISTS

The Bulletin of the Atomic Scientists is a media organization, posting free articles on its website and publishing a premium digital magazine. But we are much more. The Bulletin’s website, iconic Doomsday Clock, and regular events help advance actionable ideas at a time when technology is outpacing our ability to control it. The Bulletin focuses on three main areas: nuclear risk, climate change, and disruptive technologies. What connects these topics is a driving belief that because humans created them, we can control them. With smart, vigorous prose, multimedia presentations, and information graphics, the Bulletin puts issues and events into context and provides fact-based debates and assessments.

The Bulletin is an independent, nonprofit 501(c)(3) organization. We gather a diverse array of the most informed and influential voices tracking man-made threats and bring their innovative thinking to a global audience. We apply intellectual rigor to the conversation and do not shrink from alarming truths. For more than 75 years, the Bulletin has bridged the divides between scientific advancement, global security, and public engagement.

Position Description

The Manager or Assistant Director of Digital Operations helps build and administer the systems needed to share the Bulletin's coverage of nuclear risk, climate change, and disruptive technologies with our large, international audience. In 1945 the Bulletin began as a mimeographed newsletter; over the past eight decades we have grown and evolved to reach audiences wherever they may be. This position will help continue that history by making sure the Bulletin’s digital and data systems are prepared to pursue our mission in the present day. Primary responsibilities include acting as the organization’s Pardot administrator, managing the Bulletin's subscription platform and WordPress site, coordinating technology vendors, and deriving insights from internal metrics.

The Manager or Assistant Director of Digital Operations is an integral member of the Communications team and works closely with other arms of the organization.

Key Responsibilities

  • Oversee website maintenance and updates. 
  • Manage external vendors including web hosting, web development, and special platforms. Anticipate needed changes and integrations, enhancements, and features. 
  • Manage digital systems, primarily Salesforce, Pardot, Piano, and MobileCause. 
  • Create and monitor marketing forms, landing pages, and automations. 
  • Manage the paid subscription program, including paywall templates and behaviors, subscriber customer support, and subscription analytics reporting. 
  • Track statistics, demographics, and traffic patterns of the Bulletin’s audience across our website, CRM, email, and social platforms. 
  • Give digital system demos to other staff to expand org-wide knowledge of platform capabilities. 
  • Conduct annual cyber policy review, present annual status update and recommendations to the Board’s Finance Committee. 
  • Work with the Chief Audience Officer to understand and fulfill the digital systems and data monitoring needs of other departments, teammates, and leadership. 
  • Collaborate with the Brand Manager to ensure the Bulletin’s website is functional and engaging. 
  • Track staff computer hardware, software licenses and platform subscriptions, and manage the relationship with our IT support vendor. 
  • Other duties as assigned.  

Qualifications

  • Bachelor’s degree or equivalent experience required.  
  • At least three years (manager)/six years (assistant director) of professional experience involving digital systems, nonprofit or journalistic organizations preferred.  
  • Previous work experience with WordPress, Salesforce/Pardot, Piano, MobileCause, and Google Analytics. 
  • Interest in journalism, international affairs, environmental issues, public policy, science/technology, or related discipline. 

Competencies and Values 

  • Commitment to the mission, vision, and values of the Bulletin of the Atomic Scientists including diversity, equity, and inclusion. 
  • Team player who is flexible and comfortable with multi-tasking. 
  • Strong collaboration and interpersonal skills.  
  • Excellent verbal and written communication skills,  
  • Excellent organizational and time management skills; ability to take initiative, think proactively, and prioritize work; manage multiple tasks simultaneously. 
  • Strong problem-solving skills. 
  • Ability to use appropriate resources to solve an issue. 
  • Ability to thrive in an innovative, fast-paced workplace. 
  • Able to handle sensitive and confidential situations and information with discretion. 
  • Ability to maintain calm and work productively despite competing priorities and complex projects. 
  • Creativity and resourcefulness.  
  • Flexibility to take on other duties as assigned. 

Position Specific Skills 

  • Strong computer proficiency, including office productivity software (e.g., Outlook, Word, Excel, PowerPoint, Adobe Acrobat, Office 365).
  • Proficiency with Google Analytics.
  • Proficiency with CRM software; knowledge of Salesforce/Pardot.
  • Proficiency with HTML, CSS, and WordPress.
  • Proficiency with Piano.io
  • Proficiency with MobileCause.
  • Experience with audience research tools like SurveyMonkey and Make My Persona.

Reports to the Chief Audience Officer.  
Application Deadline: January 25, 2024 

Apply here

The Bulletin of the Atomic Scientists is an equal opportunity employer. We do not discriminate on the basis of race, ancestry, color, religion, gender, age, marital status, sexual orientation, national origin, medical condition, disability, veteran status, union membership or activity or any other basis protected by law.